FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to example@domain.com.

Ordering & Delivery

Ordering from Crack Cookies is simple! Just choose your box (Signature Box, Premium Box, or custom selection), select your quantity, and checkout on our website. Your cookies will be baked fresh and sent straight to your door.

Yes! We deliver anywhere in the UK. All cookies are baked fresh and packaged carefully to arrive perfectly. Same-day or next-day delivery options are available in select areas

Absolutely! During checkout, you can select a delivery date. Perfect for birthdays, anniversaries, or simply treating yourself.

Not yet—we’re focused on keeping our cookies ultra-fresh across the UK for now. But watch this space…

Cookies & Ingredients

Every cookie is baked to order in small batches to guarantee maximum freshness, gooeyness, and flavour explosion.

Not yet! But very soon.

We use ingredients that may contain nuts, dairy, and gluten. Each product page lists allergens—please double-check if you have specific dietary requirements.

Keep them in an airtight container at room temperature for up to 5 days. Want to keep them longer? Freeze them for up to a month. Pop them in the oven or microwave for a warm, gooey treat.

Gifting & Custom Orders

Of course! Add a personal message at checkout, and we’ll package your cookies beautifully, ready to gift.

Yes! From corporate gifting to special events, we can create custom boxes and branding options. Get in touch for pricing and delivery details.

Definitely! Choose your favourite flavours, box sizes, or mix-and-match from our premium collection. Perfect for gifting or indulgent self-treats.

Payments & Returns

Of course! Add a personal message at checkout, and we’ll package your cookies beautifully, ready to gift.

Yes! From corporate gifting to special events, we can create custom boxes and branding options. Get in touch for pricing and delivery details.

Definitely! Choose your favourite flavours, box sizes, or mix-and-match from our premium collection. Perfect for gifting or indulgent self-treats.

Other Questions

Yes! Our Cookie Lover Club lets you receive monthly deliveries of freshly baked cookies. Sign up for exclusive flavours and perks.

Any questions? Email us at info@crackcookies.co.uk or message us via Instagram @CrackCookiesUK. We love hearing from our cookie fans!

Definitely! Choose your favourite flavours, box sizes, or mix-and-match from our premium collection. Perfect for gifting or indulgent self-treats.